Terms and Conditions
Estimated shipping charges are made when you place your order. Occasionally your estimate may be lower than the actual cost for shipping your order. In those cases we may make reasonable adjustments to your shipping charges. YOU WILL BE CHARGED FOR ALL ACTUAL FREIGHT CHARGES INCLUDING EXPEDITED SHIPPING, IF REQUIRED, TO MEET YOUR EVENT DATE. You can also use your own shipping account number (UPS or FedEx) to ship from most factories. (A small 3rd party shipping charge may apply, depending on the factory).
WaDaYaNeed, LLC is required by law to collect all applicable state and local taxes for services and goods shipped to New York State. Companies, individuals, organizations and non-profits who are exempt from sales tax will need to provide us with a copy of their sales tax exempt form by fax to 518-234-8593. All orders placed through or partner affiliate will be charged sales tax in every state, unless you provide the proper sales tax exempt form.
Overages and Shortages
Exact quantity orders are generally not possible due to factory quality control efforts and high-speed equipment. We reserve the right to ship and subsequently bill or credit your charge card or account for up to 5 to 10% over or under the desired quantity, depending on the factory. Requests for exact quantity shipments may incurr an additional charge.
Important Information and Disclaimers - Please Read
WaDaYaNeed, LLC is the authorized sales agent/distributor of the merchandise offered for sale in this catalog. WaDaYaNeed, LLC is not the manufacturer. All merchandise shown will be substantially as displayed and described. All merchandise is manufactured in compliance with applicable standards and regulations to the best of our knowledge and belief. The appropriateness of an item for a specific purpose or end user is to be determined by and is the responsibility of the purchaser. Many promotional items contain small parts and are not intended for or appropriate for small children. Knives, cutters and other tools can cause injury if not used correctly or if allowed to be used by children. Insulated beverage containers may keep liquids very hot; caution is necessary when handling or consuming hot beverages. WaDaYaNeed, LLC is not responsible for any incidental, special or consequential damage resulting from inappropriate use of merchandise. WaDaYaNeed, LLC is not responsible for any incidental, special or consequential damages resulting from missed event dates. Production times indicated are approximate and do not include delivery time.
Special "Event" Dated Orders
Do not "assume" that a specific date can be met if the item ordered is for a special event and would be worthless if delivered after the date. Each case must be specially authorized by a WaDaYaNeed, LLC representative. Once authorization has been pre-approved, be certain to expedite your order by online order, email or overnight delivery to WaDaYaNeed, LLC and put the required "in hands delivery by or notify date" in the appropriate box on the order form. Also be sure to list the name of the WaDaYaNeed, LLC Representative that received the pre-approval from the factory.
For fastest service, call us toll-free at 1-800-958-4332.
Our friendly, knowledgeable staff are ready to assist you with the entire ordering process!